Support is another important area where Elation sets itself apart from other manufacturers in the industry.
At Elation, we’re proud of our hard-earned reputation for providing Total Support. A peace-of-mind guarantee before, during and after the sale, we make customer service the highest priority.
Our well-trained, positive customer service team is here to problem solve and remove roadblocks before issues arise. We work hard to be a company you can trust and want you to have a positive experience with the Elation brand. Therefore, direct communication is important to us. Assistance is available via phone, email, fax or interact with us via the Forums below.
Technical Customer Support: +31 (0) 45 546 85 63
Fax: +31 (0) 45 546 85 96
E-Mail: support@elationlighting.eu
Technical Information E-Mail: support@elationlighting.eu
Software Updates: service@elationlighting.eu
RMA Request: RMA@elationlighting.eu
Business Hours: 8:30 to 17:00 (CET)
